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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sara Stafford

June 18, 2024

5  out of  5 rating by Sara Stafford
"I worked with Taylor on getting a quote and setting up a homeowners insurance and vehicle policy. She was super helpful and nice to work with, and I am saving money switching to State Farm so it was a no brainer. Definitely recommend this team!"
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Helen Croom

June 17, 2024

5  out of  5 rating by Helen Croom
"State Farm agent, Jake Richardson helped me literally save over $1,000 dollars in insurance coverage for my home and automobiles. I have the very same coverage I had before I changed my insurance companies. Now, I have a local person who actually answers the phone and detail questions about my coverage. Jake is very knowledgeable about insurance and professional as he explained the benefits of bundling my policies."
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Liz Rhoads-Ritchie

May 22, 2024

5  out of  5 rating by Liz Rhoads-Ritchie
"I was with a different agency before and struggled to get some questions answered. When I reached out to Kaitlyn’s office and got what I needed I knew I needed to switch. Her team is really personable and knowledgeable! Highly recommend!"
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Chelsey Kirby

May 18, 2024

5  out of  5 rating by Chelsey Kirby
"Kalley was AMAZING to work with! From start to finish she explained everything, walked me through it, and the peace of mind having a local agent that you can speak to is so helpful! She was able to cut my auto and homeowners insurance by a TON and that’s a huge help & relief in it self! She was absolutely fantastic!"
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Hank Mccallum

May 2, 2024

5  out of  5 rating by Hank Mccallum
"Kalley was absolutely great to work with. From the moment I called in for a quote, to the last step of the process she was professional and knew her stuff!! I called a few other companies for quote comparisons, but it was her professionalism that sold me more than the quote details. Being out of state and buying a home, she went above and beyond and offered to go to the home we are purchasing to take photos for underwriting if they needed it, to help us in the process since we aren't in AK yet. She gave an amazing experience; I can't rave about this young lady enough! My wife and I are very pleased with the service here!"
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H Man

May 2, 2024

5  out of  5 rating by H Man
"Outstanding customer service! Very professional, knowledgeable, caring and personable! Great experience!"
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Konnar Teeling

May 1, 2024

5  out of  5 rating by Konnar Teeling
"Very very helpful and answered all questions quickly! Worked with Kalley and she is AMAZING! Very good communication!"
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Matthew Tippens

April 25, 2024

5  out of  5 rating by Matthew Tippens
"Taylor was amazing and had me set up in minutes amazing and friendly"
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Steven Jensen

April 18, 2024

5  out of  5 rating by Steven Jensen
"Chrissy was amazing to deal with and Kaitlyn and her whole team are very helpful and very patient explaining everything! I would definitely recommend Kaitlyn's team to everyone!"
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Chrysti Brevogel

April 18, 2024

5  out of  5 rating by Chrysti Brevogel
"My family recently had Kaitlyn provide a quote for all of our insurance (cars, home, RV). We have been with the same insurance company for over 20 years. Kaitlyn was able to save us a lot of money on our premiums and we switched immediately. She was very helpful, honest, and friendly through the entire process. I also appreciate all of the good she and her staff do for the local community. Definitely recommend going to them for all your insurance needs."
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Drew White

April 17, 2024

5  out of  5 rating by Drew White
"Exallant customer service"
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Zoe Lewis

April 12, 2024

5  out of  5 rating by Zoe Lewis
"Working with Chrissy Reich at - Kaitlyn McGilvray State Farm has been an absolute pleasure. Her dedication to ensuring that my partner and I were not only properly insured but also thoroughly educated on our coverage options was truly exceptional. Chrissy's professionalism, combined with her genuine care and attention to detail, made the entire process smooth and stress-free. She went above and beyond to ensure we had exactly what we needed, and her informative approach left us feeling confident in our insurance decisions. Without hesitation, I would give Chrissy a glowing 10/10 recommendation to anyone seeking expert guidance and personalized care for their insurance needs."
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Philip Brevogel

April 7, 2024

5  out of  5 rating by Philip Brevogel
"Kaitlyn, along with her amazing staff are here to help you every step of the way. When you are insured by Kaitlyn, it is guaranteed that no matter who picks up the phone when you call, they will be filled with knowledge, and they will jump at the opportunity to help in any way possible. I highly recommend Kaitlyn and her staff."
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April 4, 2024

5  out of  5 rating by Christie
"I worked with Chrissy Reich and she promptly responded to emails and phone calls. Her explanation of my quote was thorough. I didn’t feel rushed to make a decision and she was friendly to interact with throughout."
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odd name choice

March 29, 2024

5  out of  5 rating by odd name choice
"Absolutely amazing working with Chrissy Reich. She's a real human, and a total team player"
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Jeffrey Williams

March 29, 2024

5  out of  5 rating by Jeffrey Williams
"Best place on earth 🌎 made me feel welcome and I really loved how engaged and friendly. Chrissy Reich is and always be my agent! If I could rate 1000 stars I would."
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Ethan Edwards

March 27, 2024

5  out of  5 rating by Ethan Edwards
"Easy to work with and surprisingly enjoyable to get Insured."
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Braden Cork

March 26, 2024

5  out of  5 rating by Braden Cork
"Everything was super easy everyone was nice"
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Misty Murphy

March 25, 2024

5  out of  5 rating by Misty Murphy
"We absolutely adore Kaitlyn and her team. Everyone is always super sweet, very responsive, and knowledgable. When we first met with Kaitlyn we learned about all the coverages and realized how underinsured we were and for just a couple bucks more how much more peace of mind we would have. We love each and every team member, but have to give extra kudos to Jake for his diligence and reminders. You can’t go wrong being insured with Kaitlyn’s team. Thank you for all that you do for us!"
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Russel tucker

March 12, 2024

5  out of  5 rating by Russel tucker
"I called to see about new insurance as I was not happy with current insurance provider. Kalley was the lady who answered phone as she was very polite and helpful, she it me in touch with Crissy who asked questions and gave me a very reasonable quote. I ended up going to her office and sitting down with her and discussing several options that I had available to me after discussing everything with her I decided to change all my insurance over to state farm. Crissy went well beyond what any agent I have ever dealt, and the cost was a very big savings to what I was paying with 2 other companies I have policies with. I would highly recommend this office and these gals if you need insurance."
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Emily Bartholomew

March 5, 2024

4  out of  5 rating by Emily Bartholomew
"I talked to Chrissy M on the phone and when I went in. She was kind, professional and very helpful"
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Timothy Dosch

March 5, 2024

5  out of  5 rating by Timothy Dosch
"Outstanding customer service. Easy to talk to and has a sense of humor, and saved me a bundle on homeowners insurance and car insurance."
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Lane Tucker

March 5, 2024

5  out of  5 rating by Lane Tucker
"Great experience. Chrissy was a really big help and gave info I didn’t know. She answered all my questions and then some. Highly recommended Kaitlyn’s agency!!!"
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Logan Curtiss

March 5, 2024

5  out of  5 rating by Logan Curtiss
"Chrissy is Awesome! I’m so glad I switched insurance companies and you can really tell State Farm and Chrissy Reich especially—really cares about providing customers the best coverage, how to save them money, and helping them understand everything. I was able to work with them even on the weekend and last minute needing coverage to close on a new vehicle. Chrissy made everything super easy! You can tell she really cares about customers and people. Highly recommending State Farm over anything else."
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Ryan Wennberg

February 27, 2024

5  out of  5 rating by Ryan Wennberg
"She help me so much. She was patient and very knowledgeable. I am very great full do have her picked up the phone when I called"