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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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D Nelly

October 10, 2024

5  out of  5
rating by D Nelly
"Taylor was available and extremely helpful to quickly make a change to my policy. Thanks, as always, for the great service!"
We responded:
"Thank you a ton! Your positive review means the world. Taylor is truly one of a kind! "
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Drew White

October 7, 2024

5  out of  5
rating by Drew White
"Everything is on point ....100%"
We responded:
"Thank you Drew! Appreciate it a lot !!!"
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Matt Dean

October 6, 2024

5  out of  5
rating by Matt Dean
"Taylor M. did a great job with helping switch over to this office and was able to save me some money also"
We responded:
"Thank you Matt! We’re excited to have you and build this relationship for years to come! "
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Kalina

October 4, 2024

5  out of  5
rating by Kalina
"Kaitlyn & her team are amazing!! So accommodating & helpful! Thank you! Highly recommend 🩷"
We responded:
"Thank you so much Kalina! We’re lucky to have you as a customer . Thank you for allowing us to protect your family, it’s an honor. "
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david tollerud

October 3, 2024

5  out of  5
rating by david tollerud
"Aaron Pawlik and team help me save over $3000 a year on car, home, motorcycle, RV and umbrella insurance. Super easy and he took care of everything! Even got some swag for the kiddos! Highly recommended."
We responded:
"Thank you so much for this review. We love spoiling our customers and saving money is just the cherry on top!! "
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Taylor McGrath

September 26, 2024

5  out of  5
rating by Taylor McGrath
"Kalley at Kaitlyn McGilvray’s office is amazing! She goes above and beyond for her clients. I’ve never had to wait on hold, and things get done immediately with her! Always a super easy process"
We responded:
"Thank you so much Taylor!! We appreciate your support! "
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Samantha Pennell

September 25, 2024

5  out of  5
rating by Samantha Pennell
"Kaitlyn and Kalley really saved the day with their amazing customer service and attention to detail! After being with another local State Farm office for nearly 10 years, I called to ask a question about a bill, only to find out that office had “accident” deleted my policy and my vehicle has been uninsured for the duration of last winter. Though I tried to work it out with them, it ended up costing me nearly $1500 for a mistake they made, and were unwilling to make right. At that time I decided to check out Kaitlyn, who I had seen in the community! I called in and Kalley got me set up and my insurance transferred over to their office. She walked me through it step by step. Kaitlyn explained SO much to me. Previously, my family basically had the bare minimum for insurance. If something were to happen, we would not have been able to rebuild our home. Now, for literally just a few dollars more a month we are covered in a way that is much more comfortable to us! She took plenty of time to explain each line item to me. I am so thankful for Kaitlyn and Kalley and the team they have at their office !"
We responded:
"WOW! Thank you so much for this review!!! It was an honor to help you and your fam!!"
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Amanda Parker

September 25, 2024

5  out of  5
rating by Amanda Parker
"Kalley Harmon at this office is the best! She knows her shit. Best insurance agent I’ve ever had the pleasure of working with. Super sweet lady I recommend her and this office to everyone I know. Thank you kalley for being so awesome!"
We responded:
"Thanks Amanda for this awesome review!! We appreciate you and are happy you are with us and thank you for spreading the love to Kalley!"
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KEVIN RATH

September 18, 2024

5  out of  5
rating by KEVIN RATH
"Needed to insure my vacation home in Alaska and needed a new agent and she was great. Got us just what we wanted. Thank you for everything."
We responded:
"Thank you Kevin for this great review! We are grateful you chose us to help insure your vaca home! ❤️"
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josh shepherd

September 17, 2024

5  out of  5
rating by josh shepherd
"Chrissy was awesome to work with and helped explain everything regarding our new policy. We moved to alaska from arkansas and can rest easy knowing anll our cars and home are in good hand with the policy coverage they provided, and at a good cost too that firs our budget."
We responded:
"Thank you Josh for this review! Chrissy is truly awesome and is passionate about making sure her customers are protected! Welcome to Alaska "
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Brandon Lee

September 16, 2024

5  out of  5
rating by Brandon Lee
"When I was shopping around for car insurance I was recommended Kaitlyn and couldn’t have been happier. Very friendly and did everything to get me the best price. Even recommended the “drive safe and save” program over another State Farm provider. Highly recommend."
We responded:
"Thank you Brandon!! Means a lot and we are stoked to have you. "
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Michael Miller

September 9, 2024

5  out of  5
rating by Michael Miller
"Very quick, easy process to get my renovation insured. Very friendly, professional and knowledgeable."
We responded:
"Thanks Mike! Means a lot! Glad we could help "
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Mikhail

September 9, 2024

5  out of  5
rating by Mikhail
"I was at the AK state fair and did a free quote to get some free swag,... it turned out they had a better rate than my insurance at the time. Their staff was polite and not pushy, when I said I didn't want renters insurance, they didn't keep trying to sell me on it .. cough ... geico... cough.. They followed up in a few days and I switched to them."
We responded:
"Awe! It was nice meeting you at the fair and thanks for allowing us to give you a quote in the first place. Enjoy your Jake Pop ❤️🤜🏻🤛🏻"
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Robert Hart

September 9, 2024

5  out of  5
rating by Robert Hart
"Chrissy was fantastic in helping me set up business insurance, and incredibly quick with adjustments when we found out there was bonus paperwork needed or information needing adjusting due to updates. I can't say enough about how low-stress this was in a very stressful time"
We responded:
"Thank you so much for your positive feedback! We’re happy to have you ! ❤️"
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EstebanRD3

July 31, 2024

5  out of  5
rating by EstebanRD3
"Efficient, professional and friendly, got everything in order over the phone and without any hassle."
We responded:
"Terrific!! We love making it easy for our customers! Thanks for the review ❤️"
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Jeff / Trish Hartwell

July 26, 2024

5  out of  5
rating by Jeff / Trish Hartwell
"Absolutely amazing staff! Very knowledgeable and extremely helpful 😁"
We responded:
"Thank you so much Trish! We love your fam ❤️"
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Jesica Byrne

July 26, 2024

5  out of  5
rating by Jesica Byrne
"Chrissy has gone above and beyond for my needs with my business insurance. I can't even come close to expressing how amazing Chrissy is!"
We responded:
"Thanks Jes for your review! We love providing great service for our local businesses! Thanks for trusting us to protect yours… #localbusiness #insurance "
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Sara Stafford

June 18, 2024

5  out of  5
rating by Sara Stafford
"I worked with Taylor on getting a quote and setting up a homeowners insurance and vehicle policy. She was super helpful and nice to work with, and I am saving money switching to State Farm so it was a no brainer. Definitely recommend this team!"
We responded:
"Thank you Sara for the positive review! Taylor truly is a gem! Glad she could help and WELCOME! "
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Liz Rhoads-Ritchie

May 22, 2024

5  out of  5
rating by Liz Rhoads-Ritchie
"I was with a different agency before and struggled to get some questions answered. When I reached out to Kaitlyn’s office and got what I needed I knew I needed to switch. Her team is really personable and knowledgeable! Highly recommend!"
We responded:
"Thank you Liz very much for the positive review… We appreciate you and are glad to have you with the Kaitlyn McGilvray fam. "
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Chelsey Kirby

May 18, 2024

5  out of  5
rating by Chelsey Kirby
"Kalley was AMAZING to work with! From start to finish she explained everything, walked me through it, and the peace of mind having a local agent that you can speak to is so helpful! She was able to cut my auto and homeowners insurance by a TON and that’s a huge help & relief in it self! She was absolutely fantastic!"
We responded:
"Thank you so much Chelsey! We’re happy to have you and so glad you enjoyed Kalley!!! "
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Hank Mccallum

May 2, 2024

5  out of  5
rating by Hank Mccallum
"Kalley was absolutely great to work with. From the moment I called in for a quote, to the last step of the process she was professional and knew her stuff!! I called a few other companies for quote comparisons, but it was her professionalism that sold me more than the quote details. Being out of state and buying a home, she went above and beyond and offered to go to the home we are purchasing to take photos for underwriting if they needed it, to help us in the process since we aren't in AK yet. She gave an amazing experience; I can't rave about this young lady enough! My wife and I are very pleased with the service here!"
We responded:
"Thank you so much Hank for this review! It’s truly appreciated! Kalley is pretty great ❤️"
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H Man

May 2, 2024

5  out of  5
rating by H Man
"Outstanding customer service! Very professional, knowledgeable, caring and personable! Great experience!"
We responded:
"Thank you so much!! We appreciate the positive feedback!! "
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Konnar Teeling

May 1, 2024

5  out of  5
rating by Konnar Teeling
"Very very helpful and answered all questions quickly! Worked with Kalley and she is AMAZING! Very good communication!"
We responded:
"Thank you Konnar! Kalley is a pleasure to have here! Thanks for the positive feedback "
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Matthew Tippens

April 25, 2024

5  out of  5
rating by Matthew Tippens
"Taylor was amazing and had me set up in minutes amazing and friendly"
We responded:
"Thank you so much for this review! Means a lot "
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Steven Jensen

April 18, 2024

5  out of  5
rating by Steven Jensen
"Chrissy was amazing to deal with and Kaitlyn and her whole team are very helpful and very patient explaining everything! I would definitely recommend Kaitlyn's team to everyone!"
We responded:
"Thank you SO much Steven for the review. Means a lot. "