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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lisa Thibodeaux

March 26, 2025

5  out of  5
rating by Lisa Thibodeaux
"Kaitlyn and her team, were very professional and efficient. Saved us hundreds of dollars in car and home insurance. Very happy to be with them!!"
We responded:
"Thank you Lisa! Thankful to have you both as customers for now and hopefully ever :) "
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jason west

February 19, 2025

5  out of  5
rating by jason west
"Chrissy was fantastic to work with, and I was able to save over 50% on my auto insurance with State Farm!"
We responded:
"Thank you so much Jason! Welcome! "
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Tyler Pepper

February 15, 2025

5  out of  5
rating by Tyler Pepper
"My family and I sought out for life insurance and Chrissy went above and beyond to go over every detail of the process! She made the entire experience seamless for us all! We had a policy in less than 24 hours!! 😊 Great policies and VERY affordable! I now have a plan in place that I can convert at any point without rate changes or hidden small print details! Thank you Chrissy and all of the State Farm family!❤️"
We responded:
"Thank you Tyler for allowing us to protect your family in the most important of ways! Chrissy is #1 is our books !!"
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Dee Thomas

February 5, 2025

5  out of  5
rating by Dee Thomas
"It was so easy to get signed back up and add the coverage that we wanted. I love working with state farm. When ever I call in with a question they have a answer and make sure I'm good with everything."
We responded:
"Thank you for this review! We’re excited to have you back with our fam! "
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Allen Ninofranco

February 5, 2025

5  out of  5
rating by Allen Ninofranco
"Chrissy was great to work with getting our auto and home insurance set up."
We responded:
"Thank you so much for this review! We’re glad to have you!! "
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Andrea Kawagley

February 5, 2025

5  out of  5
rating by Andrea Kawagley
"Very helpful and had timely responses. :)"
We responded:
"Thank you so much! Means a lot and happy to have you as a customer ! "
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Paul Rhodes

January 24, 2025

5  out of  5
rating by Paul Rhodes
"Chrissy worked with me on this. Very happy with the results. Much better than other Pet Insurance I've used. Very professional atmosphere in their office."
We responded:
"Thank you Paul!!! Appreciate the positive review and thanks for allowing us to protect Lucy! "
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Laurel Pfanmiller-Azegami

January 12, 2025

5  out of  5
rating by Laurel Pfanmiller-Azegami
"When my State Farm agent in Anchorage retired, my insurance policies were transferred to Kaitlyn McGilvray's, whose office is in Wasilla. Since I live close to 40 miles away in Anchorage, I considered requesting the polices to be transferred to an agent located a mile from my home, but decided to give her office a try. I am happy that I did. From my very first phone call, I have found the office staff kind and responsive to my needs, whether it is to answer my questions, assist with new policies or respond to left phone messages. I look forward to a long term relationship with this agent and her staff."
We responded:
"Wow that’s so much Laurel! We are absolutely honored to have you as a customer now and for many years to come! Thank you for your trust . "
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Kirsten Berg

January 10, 2025

5  out of  5
rating by Kirsten Berg
"Kaitlyn is a very knowledgeable insurance agent who is always willing to work with you, with a smile!"
We responded:
"Thank you Kirsten! Happy to have you on board ❤️"
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Joseph Narum

December 27, 2024

5  out of  5
rating by Joseph Narum
"Moved to Alaska from Tucson and she was very helpful to my wife and I. Like hitting the easy button"
We responded:
"Thank you so much !! Glad to have you And hope you’re braving the climate change 🤪"
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Shelley Ballou

October 25, 2024

5  out of  5
rating by Shelley Ballou
"Professional staff who is always there to answer any questions that I might have about my policies."
We responded:
"Thank you so much for your review! Means a lot and we’re grateful to have you! ❤️"
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Frances Walker

October 25, 2024

5  out of  5
rating by Frances Walker
"Kaitlyn has helped many Care Coordination Agencies find the correct Work Comp & Liability Insurance when other agencies could not find the information. She has also freely shared her information with her competitors to help out her community members. She stands up for her employees, her customers and her community members."
We responded:
"WOW! Thank you so much for this review. Truly love serving the community. "
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Lexi B

October 25, 2024

5  out of  5
rating by Lexi B
"Kaitlyn is an amazing agent! I can tell that she actually cares about her customers and goes above and beyond for them!! Highly recommend Kaitlyn and her team!!"
We responded:
"Thank you Lexi! Appreciate the support. "
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Jesse Tigner

October 25, 2024

5  out of  5
rating by Jesse Tigner
"Kaitlyn and her team have been our life Insurance providers for several years. They have consistently answered questions, offered advice, and helped us when we needed to update anything. I would trust Kaitlyn with any insurance needs because she has proven herself time and time again. In addition, Kaitlyn loves the community and consistently puts on community events that are great for kids and adults alike! Thank you Kaitlyn for all you do!"
We responded:
"Thank you sir… the support means the world!! "
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Kelsie McKnight

October 25, 2024

5  out of  5
rating by Kelsie McKnight
"We use Kaitlyn McGilvray with State Farm for personal and both of our businesses. Not only is she professional but her attention to detail is spot on. She finds ways to save us the most money while still having the best coverage for our family and businesses. Highly recommend!"
We responded:
"Thanks Kels. Love insuring your fam and watching both of your businesses thrive!"
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Trish Bras

October 25, 2024

5  out of  5
rating by Trish Bras
"Kaitlyn and her team are always so eager to help and absolutely amazing! Professional atmosphere and will get you the best price possible!"
We responded:
"Thank Trish!! Hope you’re doing well!"
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Sherese Miller

October 25, 2024

5  out of  5
rating by Sherese Miller
"Wonderful, genuine and knowledgeable agent who loves to give back to the community and support other small businesses. You can’t go wrong with someone like Kaitlyn who’s not only an expert in her field but truly a kind human with the biggest heart. I wouldn’t take my business elsewhere."
We responded:
"The sweetest! Thank you! ❤️🫶🏼"
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Elizabeth Welsh

October 25, 2024

5  out of  5
rating by Elizabeth Welsh
"Kaitlyn and team are the best! Knowledgeable and friendly and their generosity is unmatched. They are dedicated to giving back to the community and it shows :)"
We responded:
"Thank you! Love your family!"
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Robbie Southards

October 25, 2024

5  out of  5
rating by Robbie Southards
"Great professional and welcoming staff. I came in for some questions and advice and they helped me out. Will go again. (Picture of Hawaii beach for attention)"
We responded:
"Thanks Rob!!! Appreciate you ❤️❤️"
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Tyler Scanlan

October 25, 2024

5  out of  5
rating by Tyler Scanlan
"I’ve had car and home insurance with Kaitlyn’s office for 2 years now and her staff has been nothing but helpful, they also set up my family with some great Life Insurance options too! Thanks, Kaitlyn!!"
We responded:
"Thank you Tyler !!!"
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Lynette Ortolano

October 25, 2024

5  out of  5
rating by Lynette Ortolano
"Best team of agents in Alaska! Always responsive, Always knowledgeable and ridiculously helpful!!!"
We responded:
"Thank you! We’ve enjoyed helping you over the years!!"
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Emily Hubbard

October 25, 2024

5  out of  5
rating by Emily Hubbard
"Very professional, quick, and thorough! Helped us get insurance on our new home in the valley."
We responded:
"Love your new home! Excited to have your family out here now!"
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Amber Kostek

October 25, 2024

5  out of  5
rating by Amber Kostek
"Kaitlyn and her office team have the utmost professional and positive attitude that I have ever worked with. I’m so thankful I have been able to work with these ladies to get the best quote on insurance and be completely honest about what to expect. Although we had to change insurance companies moving to a different state, I always will refer to friends and family in Alaska. Thank you so much for being so wonderful and what a great team you have."
We responded:
"Thanks Amber! Means the world! Hope that sun is treating you well :)"
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Mandi Stone-Mercer

October 25, 2024

5  out of  5
rating by Mandi Stone-Mercer
"I highly recommend Kaitlyn on a personal level and professional. I have my own policies with her and trust my clients with her team as well. I have never had any problem she couldn't resolve. She is the fastest in the industry to respond or help add coverage for new policies. She's competitive in pricing. Most importantly, she has a high employee retention... I rarely see turnover in her office- so I always get the same people helping me, and they are always a joy to work with. Thanks Kaitlyn for making insurance shopping a pleasant experience!"
We responded:
"Thank you Mandi! Love working with you over the years as well! Awesome and amazing lender 😉"
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R C

October 24, 2024

1  out of  5
rating by R C
"I have recently changed State Farm venders. Me and my Girlfriend bundled our insurance together to get the best rates possible. This has been nothing but problems. Everything from from getting added bills, then added checks and auto insurance cancelations without notice. All this with late night personal texted from a business owner stating we were in the wrong when she clearly has her facts misinterpreted. Not professional, we'll be changing vendors."
We responded:
"We appreciate your loyalty to State Farm and wish you the best with your new State Farm Agent! He is wonderful and I am sorry you feel this way about my agency. My team did everything they could to fix the cancellation requests that were requested by you. My team is #1 priority and don’t deserve to be derailed personally by their appearance no matter the situation. "